If this is your first time with us please read all this :) Yes, we have hundreds of customizations (every order is custom made) so it can get confusing! We promise that after your first order it will get easy and you will LOVE it!
These are the most common questions we get via chat and e mail, if you do not find the answer here please chat live with us from 9 am to 5 pm EST (USA) time or text us at 305-501-3155.
You can also use our "contact us" form.
1 - What is your average production time for custom made active wear?
- There is currently a 4-6 week turnaround time for all custom orders that are not quickship (quickships take 7-10 days approximately)
2 - Do you offer expedite shipping?
- We are working on offering an expedited production option during checkout for an extra fee (not yet available)
3 - Do you ship worldwide?
- Of course! We do ship worldwide! :)
4 - What is the fastest way to contact you?
- On our live chat option! We are online from 9 A.M. to 5 P.M. Monday-Friday EST, just click that "live chat" button that will pop when we are online! We also have a text line available at 305-50-3155.
5 - Do you accept refund or returns in custom made merchandise?
- Please refer to our returns policy at the bottom of www.abs2bfitness.com website.
6 - What is the difference between full and half or partial scrunch?
- Partial scrunch OR half scrunch is a more toned down ruched, it is shorter those a tab less noticible, it is about 3-4 inches long
- Full scrunch, on the other hand, is longer and more "out there", it is approximately 6-7 inches long depending on the size, examples attached below
7 - What is the difference in waistband options?
- Regular: 2 inches wide approximately
- Marilyn: high raise 4 inches wide approximately (Available with or without V-Band)
- Katherine: super high raise 5 inches wide approximately
8 - What does the "mesh cutouts look like?
It is a little hard to explain so we are attaching pictures instead :D They are shown on the following order: Tuxedo, Full front mesh, Quadzilla, Spiral and Quad!
Mesh is available in both black and white but we use black on default, so if you wish white mesh, please add that on the note section :)
9 - What is the most compression fabric?
- Thick supplex (we have a thinner kind so check product description) textured smart waves super-charged fabric, movement shaper fabric, textured diamond and rebound fabrics all available in multiple colors.
10 - Do you have leggings in ready to ship?
- Yes, we have ready to ship section (under categories/shop); we also have a ready to ship store with our best sellers/solid leggings, please visit it at www.abs2bstore.com
11 - Do you make swimwear?
- Yes, we have a custom made swimwear website, please visit it at www.muscleswim.com
PS They are amazing!
12 - Do you have a physical store?
- Yes, we have a show room in downtown Miami and we take customers by appointments only, please text 305-501-3155 to arrange a visit.
13 - How can I contact someone about ready to ship items or swimwear?
For all our 3 partner stores www.abs2bfitness.com, www.abs2bstore.com and www.muscleswim.com you can use the same chat live and text us at 305-501-3155. Also, every website has its own contact form.
- Please see our shop and search all styles, colors, prints, sizes, and details for each item before emailing us, as all common questions are covered in detail in our website.
- Have fun designing active-wear or bikinis at muscleswim.com